Terms of Use

Fen Court — fen-court.com

Last updated: 21 April 2026

1. About These Terms

1.1 These Terms of Use (“Terms”) govern your access to and use of the website located at fen-court.com (the “Website”), which is operated by Generali Real Estate S.p.A. (UK Establishment, registration number FC039129) (“we”, “us”, “our”), a company registered in Italy with UK establishment office at 35 Grosvenor Street, London, W1K 4QX or such other address as updated in the Terms of Use from time to time. We operate the website on behalf of Saxon Land B.V, the landlord of Fen Court.

1.2 The Website provides information about Fen Court, 120 Fenchurch Street, London EC3M 5BA, including the publicly accessible roof garden (The Garden at 120), retail units, building amenities, events, and related services (together, the “Services”).

1.3 By accessing or using the Website, you confirm that you accept these Terms and agree to be bound by them. If you do not agree, you must stop using the Website immediately.

1.4 We may update these Terms from time to time. The “Last updated” date above will be amended accordingly. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

1.5 These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute or claim arising in connection with these Terms.

1.6 Except as otherwise described in these Terms we are the data controller of the personal information we collect about you from the Website for the purposes of the UK Data Protection Act 2018 (“DPA 2018”), and any other data protection laws which apply in the United Kingdom from time to time (together, “Data Protection Law”).

2. Information About Us

2.1 The Website is operated by:

Company Name: Generali Real Estate S.p.A. (UK Establishment)
UK Establishment Number: FC039129
UK Establishment Office: 35 Grosvenor Street, London, W1K 4QX
Trading Address: Fen Court, 120 Fenchurch Street, London, EC3M 5BA
Email: privacy.gresgr@generali.com
Telephone: +44 (0)20 7265 6200
Website Management: Simple Truth Ltd (operating on behalf of Generali Real Estate)

2.2 If you have any questions about these Terms or the Website, please contact us using the details above.

3. Access to the Website

3.1 Access to the Website is permitted on a temporary basis. We reserve the right to withdraw or amend the services we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 You are responsible for making all arrangements necessary to access the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and comply with them.

3.3 We may restrict access to all or parts of the Website at our sole discretion. You must not attempt to circumvent any access restrictions we put in place.

3.4 You must not use any automated systems or software to extract data from the Website without our prior written consent (including but not limited to “screen scraping”, “web crawling”, or “data harvesting”).

4. Acceptable Use

4.1 You may use the Website only for lawful purposes. You must not use the Website:

in any way that breaches any applicable local, national, or international law or regulation;
in any way that is unlawful, fraudulent, or has any unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm minors in any way;
to send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards set out in clause 5;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which we determine may harm us, the Website, or users of the Website.

4.2 You also agree not to:

reproduce, duplicate, copy, or re-sell any part of the Website in contravention of these Terms;
access without authority, interfere with, damage, or disrupt any part of the Website, any equipment or network on which the Website is stored, any software used in the provision of the Website, or any equipment or network or software owned or used by any third party;
attempt to gain unauthorised access to any part of the Website, its servers, or any servers, computers, or databases connected to the Website;
attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

5. Content Standards

5.1 These content standards apply to any material you contribute to the Website (“Contribution”), where the Website allows user-generated content (including event enquiries, reviews, and forms).

5.2 Contributions must:

be accurate (where they state facts);
be genuinely held (where they state opinions);
comply with applicable law in England and Wales and in any country from which they are posted.

5.3 Contributions must not:

be defamatory of any person;
be obscene, offensive, hateful, or inflammatory;
promote sexually explicit material;
promote violence;
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
infringe any copyright, database right, or trade mark of any other person;
be likely to deceive any person;
breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
promote any illegal activity;
be in contempt of court;
be threatening, abusive, or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety;
be likely to harass, upset, embarrass, alarm, or annoy any other person;
impersonate any person or misrepresent your identity or affiliation with any person;
give the impression that the Contribution emanates from us if this is not the case;
advocate, promote, incite any party to commit, or assist any unlawful or criminal act.

6. Intellectual Property Rights

6.1 The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, photographs, images, video, audio, graphics, logos, designs, and the compilation thereof) are owned by us, our licensors, or other providers of such material, and are protected by copyright, trade mark, design rights, database rights, and other intellectual property laws.

6.2 You must not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from the Website without our prior written consent, except as follows:

you may print a copy and download extracts of any page(s) from the Website for your personal, non-commercial use only;
you may draw the attention of others to content posted on the Website;
you may use such content with our express written consent.

6.3 Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged. You must not use any part of the content on the Website for commercial purposes without obtaining a licence from us to do so.

6.4 All trade marks, service marks, logos, and trade names displayed on the Website are the registered and unregistered marks of their respective owners. Nothing on the Website should be construed as granting any licence or right to use any trade mark without prior written permission.

6.5 Where you submit any content, materials, images, or communications to us through the Website, you grant us a non-exclusive, royalty-free, perpetual, transferable, and irrevocable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide for the purposes of operating the Website and the Services.

6.6 Nothing in clause 6.5 limits or affects your rights under Data Protection Law in relation to any personal data contained within content you submit. Please see our Privacy Policy for information about your data protection rights.

7. Disclaimer of Warranties

7.1 The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of content on the Website.

7.2 Although we make reasonable efforts to update the information on the Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on the Website is accurate, complete, or up to date.

7.3 The Website is provided on an “as is” and “as available” basis. We make no warranty that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

8. Limitation of Liability

8.1 Nothing in these Terms limits or excludes our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any other liability that cannot be limited or excluded by law.

8.2 Subject to clause 8.1, we will not be liable to you for:

any loss of profits, sales, business, or revenue;
any loss of business opportunity, goodwill, or reputation;
any loss of anticipated savings;
any indirect, special, incidental, or consequential loss or damage;

arising out of or in connection with your use of the Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise.

8.3 To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Website or any content on it, whether express or implied.

8.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

8.5 You agree to indemnify us and our officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature arising out of or in connection with your breach of these Terms or your use of the Website.

9. Third-Party Links

9.1 Where the Website contains links or embedded content to other websites or resources provided or displayed by third parties, these links are provided for your information only. Such content should not be interpreted as approval by us of those linked websites or information you may obtain from them.

9.2 We have no control over the contents of those websites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.3 If you decide to access any third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions applicable to those websites.

10. Visiting the Physical Premises

10.1 The Website may contain information about, and the ability to book or enquire about, visits to Fen Court, including The Garden at 120. Any visit to the physical premises at 120 Fenchurch Street, London is subject to:

the building’s visitor rules and any signage displayed on the premises;
any separately communicated terms for ticketed events or bookings;
all applicable health and safety requirements.

10.2 We reserve the right to refuse entry to any person to the premises and to ask any visitor to leave.

10.3 Nothing in these Terms constitutes a guarantee of access to the premises, which may be closed without notice for operational, maintenance, weather, or safety reasons.

11. Events and Bookings

11.1 Where the Website allows event registrations or reservations through a third party for The Garden at 120, all bookings are subject to availability and confirmation by us.

11.2 Restaurant bookings are managed via OpenTable. By clicking through to make a restaurant booking, you will be subject to OpenTable’s terms and conditions.

12. Privacy

12.1 Use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12.2 Our Privacy Policy sets out the lawful bases on which any personal data we collect from you, or that you provide to us, will be processed by us under UK data protection law. Please read the Privacy Policy carefully before using the Website.

13. Cookies

13.1 The Website uses cookies and similar technologies. By using the Website, you acknowledge that we may use cookies in accordance with our Cookie Policy.

14. Viruses

14.1 We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access the Website. You should use your own virus protection software.

14.2 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

14.3 You must not decompile or use the source code of the Website.

15. General

15.1 Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

15.2 Waiver. No failure or delay by us in exercising any right or remedy under these Terms will operate as a waiver of that right or remedy.

15.3 Entire Agreement. These Terms (together with our Privacy Policy and Cookie Policy) constitute the entire agreement between you and us in relation to your use of the Website.

15.4 Third Parties. These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision.

15.5 If you have a complaint about the Website or our Services, please contact us by email at privacy.gresgr@generali.com or by post at Generali Real Estate S.p.A., 35 Grosvenor Street, London, W1K 4QX, marking your correspondence ‘Website Complaint’. We will acknowledge your complaint within 20 working days and aim to provide a substantive response within 20 working days. Where your complaint relates to our use of your personal data, please refer to our Privacy Policy for information on how to raise a data protection concern or contact the ICO.